SIMPHONE (“we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

Information We Collect

• Personal information: We may collect information that can identify you, such as your name, email address, phone number, and billing information. This is typically collected when you:

  • Rent a Wi-Fi phone
  • Contact us through the website
  • Make a purchase
    
    

• Non-personal information: We may also collect non-personal information that does not directly identify you, such as:

  • Device information (model, operating system)
  • Browsing activity on our website
  • Usage data of our Wi-Fi phones (e.g., data usage)
    
    

How We Use Your Information

We use the information we collect for various purposes, including:

• To process your Wi-Fi phone rental and service requests
• To provide customer service and support
• To improve our website and services
• To send you marketing communications (with your consent)
• To comply with legal and regulatory requirements
  
  

Sharing Your Information

We may share your information with third-party service providers who help us operate our business, such as payment processors and data storage providers. We will only share your information with these providers to the extent necessary to fulfill their specific services.

Your Choices

You have choices regarding your information:

• You can opt-out of receiving marketing communications from us.
• You can request access to or deletion of your personal information.
  
  

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: sales@simphone.ie